Privacy Policy

Last updated: April 2025

Overview

This Privacy Policy describes how Cindy Ransom, LMFT ("we," "us," or "our") collects, uses, and protects your personal information when you visit CindyRansomLMFT.com (the "Site").

Information We Collect

Information You Provide

  • Contact form submissions: name, email address, phone number (optional), and message content. Submissions are processed by r2ware and stored in our dashboard.
  • Purchases: name, email, and payment information. Payment processing is handled by Stripe. We do not store credit card numbers on our servers.
  • Quiz responses: if you take the Stress Zodiac™ Quiz via Tally, your responses and email are collected by Tally and shared with us.
  • Newsletter signups: email address.

Information Collected Automatically

  • Analytics: we use Google Analytics to collect anonymized usage data (pages visited, time on site, referral source, device type). Google Analytics uses cookies. See our Cookie Policy for details.
  • Server logs: standard web server logs including IP address, browser type, and access times.

How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To process purchases and send order confirmations
  • To send newsletters and updates you've opted into
  • To improve the Site and understand how visitors use it
  • To comply with legal obligations

Third-Party Services

We use the following third-party services that may receive your data:

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

Children's Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this policy, contact us at cindy@cindyransomlmft.com.